Last Updated: [06/05/2025]
Welcome to Chitrali Naturals! These Terms and Conditions (“Terms”) govern your use of our website https://chitralinaturals.com and the purchase of products from us. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Products and Health Disclaimer
Chitrali Naturals sells natural health and wellness products including Salajit honey syrup, pure Salajit, chia seeds, and Nabeez drink. These products are based on traditional knowledge and are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your doctor or a qualified healthcare professional before starting any new supplement or herbal product. The content provided on our site is for informational purposes only and should not be considered medical advice.
2. Eligibility
To use this website and purchase products from us, you must be:
- At least 18 years old (or the legal age in your jurisdiction), and
- Able to enter into a legally binding contract.
3. Orders and Payments
- Orders are confirmed only after successful payment.
- We accept payments via [insert payment methods you use, e.g., bank transfer, COD, Easypaisa, etc.].
- All prices are in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.
- Prices and product availability are subject to change without notice.
4. Shipping and Delivery
- We deliver all over Pakistan.
- Delivery timelines vary depending on your location and courier service.
- Chitrali Naturals is not responsible for delivery delays due to incorrect shipping information, courier issues, or unforeseen circumstances.
5. Returns and Refunds
- Due to the nature of our products, we do not accept returns on opened or used items.
- Unopened products may be returned within 7 days of delivery at the customer’s expense, subject to approval.
- Please email us at info@chitralinaturals.com to initiate a return or refund request.
6. Privacy Policy
Your privacy is important to us. Please read our full Privacy Policy for information on how we collect, use, and protect your data.
7. Limitation of Liability
Chitrali Naturals shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Use of our website and products is at your own risk.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Chitrali Naturals and is protected by intellectual property laws. You may not use or reproduce any content without written permission.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. Continued use of the site after changes constitutes acceptance of the revised Terms.
10. Contact Us
For questions or concerns about these Terms, please contact us:
Chitrali Naturals
Email: info@chitralinaturals.com
Phone: +92 333 9194743
Website: https://chitralinaturals.com